We include AML screening in all of our remote identification verification sessions. The results are submitted to your office in the final transaction kit.
We also offer screening and 5-year ongoing monitoring for in-person identification, corporate identification, beneficial owners, and third parties.
If these tips do not solve your issue, we will need more information about your device’s make, model, and software version. If the issue persists, please send us a message through the help button or at info@fintracker.ca
If you have submitted the form, you cannot delete it. Please ask your compliance officer to push it back to you if you would like it deleted. If the form is in your Pending folder, you can delete it as follows:
From the application, swipe left on the record you would like to delete or open the record, click the three dots in the top-right corner and choose Delete.
We store all data on on secure, military-grade servers here in Canada. All data is transmitted to our servers using encryption and identification information is masked when the forms are reconciled.
We meet all requirements on storing personal information.
Currently, the average agent is storing true images of licences, passports, cheques, and bank drafts on their mobile devices which is not good practice.
For an in-person scan, Fintracker simply scans the documents and extracts the information required to populate an individual identification form. For remote identification verifications, we store the images for 7 days for troubleshooting purposes and then they are purged from our system.
There two ways to use our Application to manage forms.
Scan the document, complete the form, create a PDF, and email it to the recipient of your choice. For example, an assistant, conveyancer, or compliance officer.
If your office has subscribed to our back-office system, they will receive the forms on submission in the administration portal.
You can reuse a previously identified client’s credential on a new transaction even if the identification document has expired since the client was originally identified. The transaction property address will need to be updated and all other information should be reviewed and verified before submitting. To accomplish this, open a new Individual Identification form, enter the client's name in the green “Search Previous” box at the top of the form, select the name from the list and the ID information will populate.
Fintracker is owned and operated by Fintracker Inc. and is not associated with FINTRAC or any governing or regulatory body. Our company is committed to helping you meet all requirements under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).
Fintracker has licensed the suggested forms but is not affiliated with CREA® nor does CREA® endorse our application. We meet all guidelines and requirements for the reporting and storage of FINTRAC forms.
To enter the names into the form, click on the box, enter the first person’s name followed by the Enter/Return key on the phone or computer’s keyboard. Repeat for subsequent people.
If you have any further questions or concerns, send us a message.
